Computer Network Support | Dallas, TX

Proudly serving Dallas

DOCUmation is your trusted local computer network support and services company in the Dallas, TX area. Our experts will work with your organization to ensure that your computer network is secure, stable, and reliable for your employees and day-to-day operations.

A reliable network makes a difference

In this information and e-commerce age, connectivity is the lifeblood of most businesses. You will be hard-pressed to find an organization that does not use some form of networked connectivity, whether through an intranet or the internet to conduct business operations.

Imagine what would happen to your business operations if your IT network infrastructure failed or was compromised in any way. Maintaining a help desk, sending, and receiving emails, and allowing customers to make purchases online are some of the crucial activities that would be disrupted.

To remain competitive, you need to ensure that your IT network infrastructure is capable of operating without glitches that would result in downtime or leave frustrated customers.

Below are some of the services DOCUmation offers to help you achieve that goal.

Network security best practice adoption

We help our customers implement network security best practices, which helps to improve security compliance to meet regulatory requirements such as HIPAA. We use advanced forensic and search analysis to detect insider threats and investigate incidents.

Additionally, we will help you configure security settings appropriately, adopt the right access permissions for individuals and groups, and make sure your data is adequately backed up.

Continuous network maintenance and monitoring

Just as a vehicle requires periodic tune-up, a network consultant from DOCUmation can make sure the network channels on which your system’s connectivity depends are reliable and working without hitches. We constantly evaluate whether your network system is secure and up to date. This maintenance includes:

1. Regularly scanning for viruses and malware.
2. Install needed software and hardware features.
3. Patching and updating network software.

The maintenance and attention to detail we bring to your computer system ensures that you are unlikely to face downtime due to network issues, guaranteeing business continuity and customer satisfaction.

Expert IT network consulting

Even the most well-trained IT practitioner finds it challenging to keep up with all the possible network-related developments in a fast-paced IT industry. Hence, DOCUmation uses IT professionals with a diverse range of skill sets, with the requisite experience and background to handle your network needs.

Because our team is armed with different areas of IT expertise, we can assist and resolve any range of network and computer challenges your organization might have.

Advanced cybersecurity assessment and threat analysis

To prevent malicious actors from disrupting and compromising your network, you need a partner who understands these threats at both a high and granular level:

We detect threats for you across your network environment, centralizing user activity monitoring to enable us to understand suspicious activity in real time.
This integrated threat intelligence provides us with the necessary context to react quickly with informed incident response.
We incorporate spyware protection with our network duties.
We advise our clients on the evolving nature of social engineering and phishing attacks.

Cost-effective solutions

Outsourcing IT is usually cheaper than maintaining such functionality in house. Moreover, providing a fixed price structure makes it easy for you to predict costs and factor these expenses into your business budget.

With the network and consultancy assistance we provided, help is merely a phone call away in case you have a crisis that might lead to business disruption.

Stronger remote workforce and computing options

The COVID-19 pandemic has forced companies to embrace a remote workforce at an unprecedented rate. This trend is likely to continue, and you need a robust network infrastructure to undergird a remote workforce.

Our expertise will ensure your employees can work safely without jeopardizing your organization by providing an access point through which hackers cannot enter your computer system.

Network system design

DOCUmation has specialists in the design and installation of enterprise-level computer systems. Thus, we will see that your network system can bear the workload and latency your IT infrastructure demands.

We accomplish this through our in-depth understanding of network planning and use this knowledge to adopt the right topological network design best suited for your needs.

Why Choose DOCUmation?

As a trusted computer network and consulting company in the Dallas, TX area, we are battle-tested to provide your organization with a fruitful partnership comprised of the following benefits:

Quick solutions for computer network problems.
IT consultancy through the collaboration of a team of experts.
On-demand troubleshooting of network issues.
Fixed, predictable and low prices.
Peace of mind through robust network security.
Preparation for audits with network security reports for PCI DSS, HIPAA, SOX and so on.